Client care
Shipping & delivery
Shipping is free worldwide. Every Veloura order travels fully insured and tracked, with a signature on delivery, at no cost to you.
Free shipping worldwide
Shipping is free worldwide. Every order, to every country we deliver to, is shipped at no cost to you — there is no minimum spend and no charge at checkout.
Every Veloura order travels fully insured and tracked, with a signature on delivery, at no cost to you.
Where we deliver
Veloura delivers worldwide. Delivery times by destination are below.
Duties and taxes outside the United States are payable on delivery.
Delivery times
Delivery takes 3–5 business days across the United States and 5–14 business days everywhere else.
- United States3–5 business days
- Canada5–8 business days
- United Kingdom & Ireland5–8 business days
- European Union6–9 business days
- Australia & New Zealand7–12 business days
- Asia6–10 business days
- Middle East6–10 business days
- Everywhere else8–14 business days
Tracking your order
Every parcel is tracked and insured for its full value. Tracking details are sent as soon as your order is dispatched.
Packaging
Every piece is presented in Veloura packaging designed to be kept and reused.